Effective Date: 13 July 2026
At ApkaCity, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, or any of our services.
By using ApkaCity, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Personal Information: Name, phone number, email address, address, date of birth, and profile picture.
Professional Information (for Service Providers): Skills, experience, qualifications, work samples, ID proof (Aadhaar, PAN, etc.), and bank account details.
Usage Information: Location data, device information, IP address, browsing activity, and service booking history.
Communication Data: Messages, reviews, ratings, and support tickets exchanged between users and us.
We use the collected information to:
Provide and improve our services
Connect service providers with customers
Verify identities and ensure platform safety
Process payments and transactions
Send important updates, offers, and notifications
Provide customer support
Prevent fraud and ensure security
Analyze usage trends to enhance user experience
We do not sell your personal data. We may share your information only in the following cases:
With service providers/customers as necessary to complete a service (e.g., sharing contact details after booking)
With third-party service providers (payment gateways, cloud hosting, SMS services) under strict confidentiality
When required by law or government authorities
To protect the rights, property, or safety of ApkaCity, our users, or the public
We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to keep your account password confidential.
You have the right to:
Access, update, or delete your personal information
Withdraw consent at any time
Opt-out of marketing communications
Request data portability
To exercise these rights, please contact us at the details given below.
We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app, website, or email.
For any questions or concerns regarding this Privacy Policy, please reach out to us:
Email: support@apkaCity.com
Phone: 9557793332
Address: Main Road, Sundarpur, Dineshpur, Udham Singh Nagar
